Privacy Policy

  1. Scope

 

All data subjects whose personal data is collected, in line with the requirements of the GDPR.

 

 

  1. Responsibilities

 

  • The Data Protection Officer (DPO) is responsible for ensuring that this notice is made available to data subjects prior to Balquidder Holiday Cottage collecting/processing their personal data.
  • All Employees of Balquidder Holiday Cottage who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

 

 

  1. Privacy notice

 

  • Who are we?

Balquidder Holiday Cottage is self-catering accommodation

 

Our Data Protection Officer (DPO) and data protection representatives can be contacted directly here:

  • info@balquidderholidaycottage.com
  • 07726168319

The personal data we’d like to hold from you is
names, addresses, dates of birth and email addresses

This data allows us to Track and Trace if required by the Government due to COVID-19

Personalize your experience and respond to your individual needs
Provide customized advertising content
Improve our website
Improve customer service and your support needs
Contact you via email
E-Commerce Privacy


We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as necessary to fulfil a request and/or transaction, e.g. to ship an order.

Our legal basis for processing for the personal data:

• As above


Any legitimate interests pursued by us, or third parties we use, are as follows:

• Balquidder Holiday Cottage will not pursue legitimate interest other than those detailed above and will not be passing any information to a 3rd party.

The special categories of personal data concerned are: not applicable, Balquidder Holiday Cottage does not require the following data

  • Racial
  • Ethnic origin
  • Political opinions
  • Religious beliefs
  • Philosophical beliefs
  • Trade union membership
  • Genetic data
  • Biometric data
  • Health data
  • Data concerning a natural person’s sex life
  • Sexual orientation 
  • Other 



3.2 Consent By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for Balquidder Holiday Cottage to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by emailing info@balquidderholidaycottage.com

3.3 Disclosure Balquidder Holiday Cottage will not pass on your personal data to third parties.

Third country (nonEU)/international organisation
Safeguards in place to protect your personal data
Retrieve a copy of the safeguards in place here:
Organisation Name & geographic location

]

3.4 Retention period Balquidder Holiday Cottage will process personal data immediately and will store the personal data for 3 months or less (subject to Government guidelines for Trace and Trace)

3.5 Your rights as a data subject At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights: • Right of access – you have the right to request a copy of the information that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete. • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing. • Right of portability – you have the right to have the data we hold about you transferred to another organisation. • Right to object – you have the right to object to certain types of processing such as direct marketing. • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling. • Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

3.6 Complaints In the event that you wish to make a complaint about how your personal data is being processed by Balquidder Holiday Cottage or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and [Balquidder Holiday Cottage’s data protection representatives Data Protection Officer (DPO).

The details for each of these contacts are:

Supervisory authority contact details
[Data Protection Officer (DPO)] / [GDPR Owner] contact details
Contact
Name:
Genevieve Horsted info@balquidderholidaycottage.com

Address line
1:
Balquidder Holiday Cottage
Address line
2:
Garelochhead
Address line
3:
Helensburgh
Address line
4:
Argyll and Bute
Address line
5:
G84 0EJ
Email:
info@balquidderholidaycottage.com
Telephone:
07726168319

3.7 Privacy statement Read more about how and why we use your data here www.balquidderholidaycottage.com/privacy-policy/


4. [Online privacy statement

Personal data Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an

PRIVACY NOTICE (TIER 4)

Document Control Reference: GDPR REC 4.1 Issue No: Issue Date: Page: 6 of 9

Balquidder Holiday Cottage




© IT Governance Publishing Ltd 2018 www.itgovernancepublishing.co.uk Comments to ssmith@itgovernancepublishing.co.uk
Official Sensitive



identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information
This privacy notice tells you how we, Balquidder Holiday Cottage will collect and use your personal data for Any of the information we collect from you may be used to:
Personalize your experience and respond to your individual needs Provide customized advertising content Improve our website Improve customer service and your support needs Contact you via email E-Commerce Privacy We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as necessary to fulfil a request and/or transaction, e.g. to ship an order.


Why does Balquidder Holiday Cottage need to collect and store personal data? In order for us to provide you a booking confirmation we need to collect personal data from you. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

Will Balquidder Holiday Cottage share my personal data with anyone else? No

How will Balquidder Holiday Cottage use the personal data it collects about me? Balquidder Holiday Cottage will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Balquidder Holiday Cottage is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be

PRIVACY NOTICE (TIER 4)

Document Control Reference: GDPR REC 4.1 Issue No: Issue Date: Page: 7 of 9

Balquidder Holiday Cottage




© IT Governance Publishing Ltd 2018 www.itgovernancepublishing.co.uk Comments to ssmith@itgovernancepublishing.co.uk
Official Sensitive



governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Balquidder Holiday Cottage contact me? Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me? Balquidder Holiday Cottage at your request, can confirm what information we hold about you and how it is processed. If Balquidder Holiday Cottage does hold personal data about you, you can request the following information: • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU. • Contact details of the data protection officer, where applicable. • The purpose of the processing as well as the legal basis for processing. • If the processing is based on the legitimate interests of Balquidder Holiday COttage or a third party, information about those interests. • The categories of personal data collected, stored and processed. • Recipient(s) or categories of recipients that the data is/will be disclosed to. • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information. • How long the data will be stored. • Details of your rights to correct, erase, restrict or object to such processing. • Information about your right to withdraw consent at any time. • How to lodge a complaint with the supervisory authority. • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data. • The source of personal data if it wasn’t collected directly from you.

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this? Balquidder Holiday Cottage accepts the following forms of ID when information on your personal data is requested: Driving licence

Contact details of the Data Protection Officer (DPO): Data Protection Officer (DPO) contact details Contact Name: Genevieve Horsted
Address line 1:
Balquidder Holiday Cottage
Address line 2:
Garelochhead
Address line 3:
Helensburgh
Address line 4:
Argyll & Bute
Address line 5:
G84 0EJ
Email:
info@balquidderholidaycottage.com
Telephone:
07726168319
]



Document Owner and Approval

The [Data Protection Officer (DPO)] / [GDPR Owner] is the owner of this document and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.

PRIVACY NOTICE (TIER 4)

Document Control Reference: GDPR REC 4.1 Issue No: Issue Date: Page: 9 of 9

Balquidder Holiday Cottage




© IT Governance Publishing Ltd 2018 www.itgovernancepublishing.co.uk Comments to ssmith@itgovernancepublishing.co.uk
Official Sensitive




Signature: GJH Date: 20200624

Change History Record

Issue Description of Change Approval Date of Issue 1 Initial issue Owner 20200624